Source: AFP
Google said on Friday it was taking “swift action” to improve its AI search results summaries after users mocked gaffes such as Barack Obama being the first Muslim US president.
Google users took to social media to blast “AI Review” wrong answers to questions like whether people should eat rocks or look at the sun, or how many Muslim US presidents there have been.
“Many of the examples we’ve seen were not common queries, and we’ve also seen examples that were resolved or that we couldn’t reproduce,” a Google spokesperson said in response to an AFP inquiry.
“We are taking swift action where appropriate in accordance with our content policies and are using these examples to develop broader improvements to our systems, some of which have already started rolling out.”
The Obama example flagged at Google violated its policies and was removed, according to the spokesperson.
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A response from the Review that adding non-toxic glue to pizza sauce was a way to stop the cheese from sliding was apparently traced to a post by a child on Reddit, prompting some on social media to question whether the AI ​​was gullible enough to believe everything he reads on the internet.
The vast majority of AI reviews provide reliable information, and the guardrails built into the technology are designed to prevent harmful content from appearing, according to the Silicon Valley internet titan.
Google recently rolled out artificial intelligence answers to searches in the United States, in one of the biggest changes to its world’s leading search engine in 25 years.
Google search results started showing an AI summary at the top of the page before the more standard rollout of links.
The change will soon spread to other countries, Google CEO Sundar Pichai said at the time.
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The change comes as Google feels increasing pressure from AI-powered search engines like Perplexity, and from repeated rumors that OpenAI, the creator of ChatGPT, is building its own AI search tool.
AI conversational searches have also appeared on Facebook, Instagram and WhatsApp, with users able to get information from the web without Google.
These alternatives are praised by some for their cleaner experience than the often messy results of a classic query.
Source: AFP