Integrated Customs Management System
Norvan Acquah-Hayford, the Public Relations Manager of Ghana Link Network Services, says the success of the Integrated Customs Management System (ICUMS) is a demonstration of the potential of indigenous technology solutions to address complex national challenges.
“The success of companies like Ghana Link in developing and implementing large-scale digital solutions could serve as a model for other African nations seeking to modernize their customs and trade facilitation processes,” he said.
Mr. Acquah-Hayford said this in an interview with the Ghana News Agency after awarding Ghana Link executives and ICUMS directors at the recent sixth edition of the 2024 National Communication Awards.
He was awarded the Corporate Communications Personality of the Year in the private sector category, while Dr. Prince Alvin Kwabena Ansah, the company’s Chief Technology Officer (CTO), won the prestigious CTO of the Year award at the Digital Future Edition of the event.
The Executive Chairman and CEO, Dr. Nick Danso Adjei, named Technology Entrepreneur of the Year. The CEO, Mr. Nabali Bawa, secured the CEO of the Year (Technology—Africa) award. and Ghana Link also received several accolades including Technology Company of the Year (Trade Facilitation & Innovation), Business with Purpose Award (CSR Impact-Technology) and Digital Transformation Team of the Year (Private Sector-Gold).
Mr Acquah-Hayford, said that as Ghana Link and similar companies continued to innovate, it was vital to address challenges in the sector to ensure that the benefits of digitization were widely shared in Ghanaian society.
He said: “The path to full digital transformation is not without challenges. Issues such as digital infrastructure gaps, cyber security concerns and the need for widespread digital literacy remain significant barriers.”
He noted that Ghana’s push for digital transformation aligns with broader trends across Africa, where technology is increasingly seen as a catalyst for economic growth and improved governance.
“The success of companies such as Ghana Link in developing and implementing large-scale digital solutions could serve as a model for other African nations seeking to modernize their customs and trade facilitation processes,” observed Mr. Acquah-Hayford.
According to him, the clean sweep of the awards by his outfit and its executives signifies the company’s dominant position in Ghana’s tech ecosystem and its critical role in driving the country’s digital agenda.
Dr. Prince Alvin Kwabena Ansah, the Chief Technology Officer (CTO) of Ghana Link, said they are committed to driving technological developments that will enhance trade and improve the lives of Ghanaians.
He added that their vision for the future was to harness technology to drive economic growth, strengthen public services and enhance overall development in Ghana, expressing the belief that digitization was the key to unlocking its full potential. Ghana, and therefore, committed to playing a leading role in this transformation.
