- MTN Ghana says it has restored its network’s internet capacity following the widespread internet outage.
- Damage to undersea data cables is reported to have caused widespread disruption to internet services
- MTN Ghana expects the damaged submarine cables to take about 5 to 7 weeks to repair
MTN Ghana says it has restored its network’s internet capacity following the widespread internet outage.
In a statement on 24 March 2024, MTN said it was using alternative cables to support its customers.
Source: Getty Images
Reports indicate that damage to undersea cables caused widespread disruption of Internet services in Ghana and other parts of Africa on March 14, 2024.
The unrest spread to South Africa, Ghana, Kenya, Ivory Coast, Liberia, Cameroon and Benin.
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In Ghana, citizens could not access basic internet services and social media.
Bank transfers and mobile money transactions were also reported to be affected.
MTN calculates the repair duration
MTN is waiting the repair of the submarine cables will take approximately 5 to 7 weeks.
“We will let you know when there is significant progress in the repair work,” it said in a statement.
The telco also assured that it will restore data packages lost by customers during the outage.
This is in line with earlier proposals by the Director-General of the National Communications Authority, Dr Joe Anokye, who said he expected mobile network operators to offer compensation to subscribers following the recent internet outages.
MTN is the network with the largest market share in Ghana, with over 60 percent.
Elon Musk’s Starlink is getting ready to be authorized for use in Ghana
YEN.com.gh reported that the government said Elon Musk’s satellite Internet company Starlink will soon be licensed to operate.
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Appearing in parliament, Minister of Communications and Digitization Ursula Owusu-Ekuful said the National Communications Authority previously had no licensing framework for satellite operators such as Starlink.
Prior to this, the National Communications Authority, in December 2023, warned against the use and sale of Starlink internet services in Ghana, calling its activities illegal.
Some Ghanaians have already paid the fees to pre-order the Internet service on a priority basis.
Source: YEN.com.gh